FREQUENTLY ASKED QUESTIONS

ECOMMERCE HELP

Which payment gateway you use?

We accepts the following mode of payments:

  • Stripe (using credit card)
Do you accept return or exchange or refund?

For Return or Exchange or Refund, customer can visit our office in U.A.E., or call +971 4 338 6008, or e-mail info@riccimilan.com for assistance.

Where can I view my invoice?

Our shopping website will send an automated invoice to your registered email address. Please ensure you check the junk/spam folder.

If in case you have to received the invoice, customer can visit our office in U.A.E., or call +971 4 338 6008, or e-mail info@riccimilan.com for assistance.

When can my returns request be rejected?
  • If the packaging is incomplete or product damaged or scratched.
  • If the VAT is refunded against the Invoice
How can I return an item?

All returns will be accepted in our U.A.E. head office, address mentioned below:
Ricci Milan L.L.C.
Al Shafar Building, Showroom 238, 2nd floor,
Sheikh Zayed Road, Dubai, UAE

How long will it take to deliver the goods?
  • Due to high demands, if the goods are in stock delivery will be done in 4 working days
  • If the goods are not in stock, we would need minimum 30 working days.
How do you ship the goods?

Ricci Milan L.L.C. uses local courier company to deliver the goods or in some rare case you could have our representative shipping the goods.

CONTACT US FOR ANY QUESTIONS

OUR OFFICES

UNITED ARAB EMIRATES

Timings:
Mon – Fri: 9am to 8pm
Sat: 11am to 5pm

Contact:
Tel: +971 56 372 2273
info@riccimilan.com